CRM Consulting Services

We provide a full range of CRM development services that cover Business Analysis, Configuration and Customization, Custom Development, Integration and Support. We deliver precise, business-specific solutions that support a varying complexity of B2B and B2C sales processes and exploit CRM opportunities to the fullest.

 

CRM customization

Packaged software with default settings is made to serve default businesses, falling short of realizing your true competitive advantages. We are ready to tailor a CRM system to your actual business needs, with a special attention to the types of involved stakeholders and your operational model – from direct sales to subscription management and contractual agreements.

Existing CRM systems: upgrade and support

If your enterprise has grown beyond the scope of your current CRM solution, we will help you meet the changing business demands through a painless transfer to the latest version of your CRM platform, integration of new powerful components, and full technical support of your existing system.

CRM as the back end

We will help you conceptualize and bring to life your own SaaS program effectively managed via a single multi-functional system that supports:

  • CRM as the back end;
  • Integration with enterprise applications (ERP, POS, website);
  • In-built performance analytics.